Terms of service
Terms of Service
These Terms govern your use of CasaLumo and purchases made through our online store.
Last updated: July 21, 2026
Seller Information
Trading name: CasaLumo
Legal owner: [LEGAL NAME OR COMPANY]
Tax identification number: [NIF, NIE OR CIF]
Business address: [FULL BUSINESS ADDRESS]
Contact email:
cine.portatil77@gmail.com
Online Orders
By placing an order, you confirm that the information you provide is accurate and complete.
Secure Payments
Payments are processed securely through the payment methods available at checkout.
Delivery
Orders are processed and delivered according to our Shipping Policy.
Acceptance of These Terms
By accessing our website, creating an account or placing an order, you agree to these Terms of Service, our Privacy Policy, Shipping Policy and Returns & Refund Policy. If you do not agree, you should not use the website or place an order.
Eligibility
You must be legally capable of entering into a binding contract in your jurisdiction. If you are under the legal age of majority, you may use the store only with the involvement and permission of a parent or legal guardian.
Orders and Product Information
Your order is received when payment is successfully authorized and you receive an order confirmation. The confirmation email does not prevent us from cancelling an order for a legitimate reason.
We make reasonable efforts to display products accurately. Minor differences in color, lighting, packaging or presentation may occur because of screen settings or production updates.
Products are subject to availability. If an item becomes unavailable after you order, we may cancel the affected item and issue a refund.
Prices and Payments
The price displayed at checkout is the price charged for your order. Prices and promotions may change without notice but will not affect an order already accepted.
You authorize us and our payment providers to charge the total shown at checkout to your selected payment method.
Transactions are processed in the currency displayed at checkout. Your bank may apply currency conversion or international transaction fees.
Order Refusal or Cancellation
We may refuse or cancel an order when reasonably necessary, including suspected fraud, payment failure, incorrect pricing, inventory errors, shipping restrictions or misuse of a promotion. If we cancel a paid order, the affected amount will be refunded to the original payment method.
Shipping and Delivery
Processing and delivery estimates are provided in our Shipping Policy and at checkout. Delivery dates are estimates rather than guarantees unless expressly stated otherwise. Delays may occur because of carriers, customs, severe weather, incorrect addresses or circumstances outside our reasonable control.
Customer Responsibilities
You are responsible for providing a complete and accurate shipping address and contact information.
Products must be installed and used according to their instructions and intended purpose.
Contact us promptly if your order is damaged, incorrect, incomplete or shows signs of a delivery problem.
Returns, Refunds and Product Issues
Return requests are handled according to our Returns & Refund Policy. The standard return request period is 30 calendar days after delivery.
Contact us if a product arrives damaged, defective or different from what you ordered. We will review the case and provide an appropriate solution.
Nothing in these Terms limits mandatory consumer rights that cannot legally be excluded or restricted.
Acceptable Use
You may use this website only for lawful personal or commercial shopping purposes. You must not:
Introduce malicious code, bypass security, overload the website or disrupt its operation.
Copy or commercially exploit store content without permission, except where legally permitted.
Use false payment, identity, delivery or contact information, or engage in fraudulent activity.
Intellectual Property
The CasaLumo name, branding, website design, text, graphics and other original store content are protected by applicable intellectual property laws. No rights are transferred to you except the limited right to use the website for its intended purpose.
Third-Party Services
Our store uses third-party providers for services such as hosting, payments, analytics and delivery. Your use of certain features may also be subject to the applicable provider’s terms and privacy practices.
Disclaimers and Liability
To the maximum extent permitted by applicable law, CasaLumo is not responsible for indirect or unforeseeable losses resulting from misuse of a product, unauthorized modification, incorrect installation or events outside our reasonable control. Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
Privacy
We process personal information as described in our Privacy Policy. By using the store, you acknowledge that your information may be processed by the service providers necessary to operate the website, process payments and fulfill orders.
Governing Law
These Terms are governed by the laws of Spain, without depriving consumers of any mandatory protections available under the laws applicable in their place of residence.
Changes to These Terms
We may update these Terms when our services, business practices or legal obligations change. The updated version becomes effective when published on this page. The “Last updated” date indicates the latest revision.
Questions About Your Order?
Email us with your order number and a brief explanation, and we will review your request.
📩 cine.portatil77@gmail.com